How to Setup FAQ Section on Your WordPress Website

By | December 14, 2019


Hey guys welcome to WPBeginner. In this
video I’m gonna walk you through how to add a Frequently Asked Questions section
in your WordPress website. Now obviously if you have a really basic
questions that people ask you could just add all those in a post or a page but if
you want to get a little bit more detailed then this is what you can do. So
first thing you want to do you want to go to your website and login. And the next thing we want to do is we
want to go to our plugins and we want to add a new plugin. So I’m gonna go ahead and search and I’m looking for the quick and easy FAQs and here we go this is the one we want to install. So I’ll click install now and activate the plugin. Once activated you’ll see you can either go
to Settings here or under plugins you now have a quick and easy FAQ
section. And you just want to go through and fill out all this information you want to
make it as close to your site colors as possible to make it nice and uniform for
your site. Select the colors here of course you know the color that you have you can put
it up there. So you just wanna go through and do that for all of these. I’m pretty
happy with the default colors so we’re gonna click Save Changes. Okay, once you have your settings setup then
we have a new link up here where you can go to all FAQs we don’t have any right now, I’ll just show you this is where they’ll all be once you add them so
let’s just start adding some FAQs. So up at the top you wanna put in the
question and then down here in the textbox you want to go ahead and add
what the answer is. So I’ll add a little bit of information and that’s all you have to
do. So I’m going to click publish You want to continue to do that until you have a few
FAQs for your site. Here you can group things like say product questions
or group them into service questions you can group them here. We’re gonna do software, okay. Once you have a few FAQs on your site
I’ll show you how to set it up. You can add it either to post or page I’m gonna do page
and we’ll do frequently asked questions and to have all of those come up on the page you
just need to add this bit of shortcode just like that. And click publish and we can
view it. So I’ll click on the view page once you have it. See how it automatically adds a
numbering scheme, it boxes out each question, has a nice
little font question mark here, and they can go back up, back up to the index and
then it takes you back up here. So that’s a quick way to add an FAQ section on
your website. If you like this video click on the like button and go ahead and leave us a comment there, we’d love to hear from you. And subscribe to our YouTube channel to get the latest videos.

18 thoughts on “How to Setup FAQ Section on Your WordPress Website

  1. Dash Post author

    hi can you tell me how to customize menus and change the color of header and footer?

    Reply
  2. Oscar Zuñiga Post author

    Thanks for your video. FAQS plugin you showed seems very useful!!

    Reply
  3. Fran Asaro Post author

    Just what I needed to get my FAQs up and running. Thanks so much!

    Reply
  4. Byron Gordon Post author

    This plugin hasn't been updated in two years. Will it work with WP 2017?

    Reply
  5. Leonardo Payer Post author

    That was AWESOME! SO EASY! THHHHHAAANNNKKK YOOOUU!!!

    Reply
  6. La Pédagogie Musicale Créative Post author

    Thanks a lot for this tutorial. Very useful !!

    Reply
  7. Utkarsh Raj Singh Post author

    How can we show the groups in a tabbed form.? I have been trying to figure out but nothings working.

    Reply
  8. ronald dsouza Post author

    How can I use it in a product category.

    Reply
  9. Shoshanah Shear Post author

    Thanks for this. My FAQs are not showing in the groups. Do you have a video about what info or details to set with the groups and how to have the groups featured including in the correct order?

    Reply
  10. TrackMyPhones Post author

    Thats a good plugin. Does it work with WPSSO plugin to create FAQ Schema to be shown in Google Search??

    Reply
  11. Antonio Della Ragione Post author

    thank you very much, it is possible to add a search section only for the faq page?

    Reply

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